Refund Policy

Refund and Return Policy

Customer satisfaction is important to us.

Returns

Products may be eligible for return if:

  • They are damaged during delivery
  • The wrong item was received
  • The product has a manufacturing defect

Items should be returned in their original packaging with all accessories where applicable.

Non-Returnable Items

  • Used products
  • Opened consumables unless defective
  • Products damaged due to misuse
  • Items returned outside the eligible return period

Refund Process

Once the returned item is received and inspected, eligible refunds will be processed to the original payment method.

Refund processing times may vary depending on your payment provider.

Exchanges

Where possible, defective or incorrectly shipped products may be exchanged instead of refunded.

Contact

If you experience an issue with your order, please contact our customer support team through the Contact Us page before initiating a return.