Refund and Return Policy
Customer satisfaction is important to us.
Returns
Products may be eligible for return if:
- They are damaged during delivery
- The wrong item was received
- The product has a manufacturing defect
Items should be returned in their original packaging with all accessories where applicable.
Non-Returnable Items
- Used products
- Opened consumables unless defective
- Products damaged due to misuse
- Items returned outside the eligible return period
Refund Process
Once the returned item is received and inspected, eligible refunds will be processed to the original payment method.
Refund processing times may vary depending on your payment provider.
Exchanges
Where possible, defective or incorrectly shipped products may be exchanged instead of refunded.
Contact
If you experience an issue with your order, please contact our customer support team through the Contact Us page before initiating a return.